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Frequently Asked Basketball Equipment Questions

Yes, you will receive everything you need besides the concrete to make your footing.

Bronze through Platinum all use the same pier template. The 5/8" J-bolts are exactly 9" apart. Click here to see a picture of the complete pier system. Click here to find instructions on how to install the pier. The Diamond system uses a unique pier system that uses 6 J-bolts (view). Click here for the Pro Dunk® installation instructions and owner's manuals.

Yes, you can find the installation instructions for all equipment on this page. Please always use these instructions as the one provided with the system may be dated.

We do provide installation services in the Houston, TX area. Otherwise, we recommend taking a look at the installer page to find an installer in your area. We recommend one of the national installers listed such as Jez Inc. or USAssembly.

When installing a Pro Dunk® basketball system the hardest part is digging the hole. Once dug, the actual assembly of the hoop is quite simple. There are only 8 main bolts on the system and everything can be done from a standing position without ladders. Individuals all over the country have installed the Pro Dunk® systems and so can you. Click here for installation instructions. If you do not feel comfortable installing the hoop yourself, reference our list of installers to find one near you.

Cost of installation depends on many factors. First if you are not within an installer's normal installation area, you may need to pay for a trip fee. If you have special circumstances such as an old basketball goal that needs to be taken out or need your driveway jack hammered this might increase costs as well. Prices will vary installer to installer. We have found that for a basic install you will pay around $300.00 to $400.00. For a list of installers, click here.

If you are installing a Pro Dunk® system you will be using a two step process. The first step is pier installation. This is the concrete work. Digging and poring concrete should take you around 1 to 2 hours. After the concrete has (3 - 7 days) cured, you will bolt the top on. The assembly of the Pro Dunk® system should also take 1 to 2 hours. After assembly you're done and ready to play!

You can reference the list of installers we have to find somebody in your area. We'd recommend one of the national installers such as Jez Inc. or USAssembly. These national companies have independent and company owned installers all of the country that specialize in basketball equipment.

The footing will need about 18" square. To adjust the system you will need roughly 15" behind the footing. Below is a chart showing extension arm distances (front of the pole to the front of the backboard). The front of the rim will be 2 feet from the front of the backboard.

	Rim Height
	6'	8'	10' (regulation)
Diamond	73.5"	70"	60"
Platinum/Gold	65"	66"	48"
Silver/Bronze	53"	54"	36"

Also, you should consider your court. You will need about 19' from the front of the backboard back to allow for free throws (free throw line is 15' from the front of the backboard). For more dimensions to consider, click here for court dimension diagrams.

Optimally you want the system to be right against the edge of your playing surface. This is so you get the full benefit of the extension arm. You will not have to worry about stepping off of the court when driving in for a lay-up and the ball will stay in play more often. This is not always your best solution. Sometimes the playing area is too shallow for this. If you have a shallow playing area (cannot fit a free throw line - 15' from the front of the backboard) you might consider backing the system up some to give you more shooting area.

If you want your pier to look more aesthetically pleasing you can although it does not have any structural benefits. We do recommend building the pier up a little to reduce the amount of running water around the J-bolts. We also recommend having the footing slope away from the bolts to keep water from pooling around them.

Since our basketball hoops are so heavy we do not use normal light carriers such as UPS and FedEx. We ship our systems via R+L Carriers which is a freight company. Each truck is equipped with a lift-gate for your convenience. You can visit their web site at http://www.rlcarriers.com.

You can reference this map for shipping times from our Houston based warehouse.

Once your order has send for delivery we will send an email to you with your tracking number. You can go to http://www.rlcarriers.com and enter the tracking number you received via email in the Shipment Tracing box located on the right hand side of the home page.

Yes, you will need to sign for your shipment. There is no way around this. Once you inspect your shipment for damage you will need to sign a shipping document called the Bill of Lading (BOL). Once your shipment is at the doc closets to you, R+L Carriers will call and schedule a delivery time of your order.

Make sure you have the truck driver make a note of ANY damage after which you can still accept the shipment. If, while installing, you find that you need replacement parts and damage was noted on the Bill of Lading (BOL) when the shipment was accepted call our shipping department at 1-888-600-8545 and we will claim this through R+L Carriers and send out a replacement part.

We have written a guide to address this question. It can be found here.

This is the distance from the front of the pole to the front of the backboard. The extension arm distance specified is when the hoop is at 10'. Distances will vary at other heights.

	Rim Height
	6'	8'	10' (regulation)
Diamond	73.5"	70"	60"
Platinum/Gold	65"	66"	48"
Silver/Bronze	53"	54"	36"

All Pro Dunk® systems carry a limited lifetime warranty that does cover dunking and hanging on the rim. You can view the warranty information here.

Yes, all Pro Dunk® come with backboard, pole and gusset padding.