Universal Service Center LLC
★★★★★
4.9
49 Reviews
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Barry Grossman
Chicago, Surrounding Suburbs and South East Wisconsin
708-273-5130 Sales@universalservicecenter.us.com universalservicecenter.us.com/quote-request
In index since June 2006 without incident
Universal Service Center specializes in the installation, removal and repair of In-Ground Basketball Systems, Swing sets, Exercise Equipment and RTA Furniture Assembly. Family owned and operated with over 20 years experience we have established ourselves as Chicago's Premier Installation and repair experts. Serving Metropolitan Chicago, Surrounding Suburbs, Southeastern Wisconsin and Northwest Indiana.
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★★★★★
4.9
49 Reviews

★★★★★
02/14/2020
5 Stars!
Josh, W. - Glen Ellyn, IL
★★★★★
07/12/2018
Definitely would use them again
Very satisfied! Jesus would let me know the day before both times he came for concrete installation and hoop installation. Very happy.
Jay, c. - Elgin, IL
★★★★★
06/01/2018
5 Stars!
Eric, S. - Deerfield, IL
★★★★★
10/09/2015
Great installer!
Barry and his crew did a great job. He and his crew were informative, patient and fast. They had the hoop cemented and up faster than I expected. I'd use them again in a heartbeat.
Samlawyer - Naperville, IL
★★★★★
06/17/2015
Great Service and Quality
I am so glad we decided to have our basketball hoop professionally installed. They came out really fast and had the hoop installed just a few days after we received it. Installing something of this size and weight should definitely be left to the pros. It is well worth the money!
Wheaton Mom - Wheaton, IL
★★★★★
06/16/2015
great professional job
team set up appointment and completed work very quickly with no mess very friendly
tj - prospect heights, IL
★★★★★
10/08/2014
Worked in the rain...got the job done on time and did a great job.
Worked in the rain...got the job done on time and did a great job.
Hoops - Wheaton, IL
★★★★★
09/14/2014
Great work
They definitely go the extra mile.
Kal - Plainfield, IL
★★★★★
08/23/2014
I believe Jose was the installer.
Quick and easy. Very knowledgeable.
Dylan - Wheaton, IL
★★★★★
07/31/2014
Very Professional
Very knowledgeable and professional
Scott - Arlington Heights, IL
★★★★
07/08/2014
Great, professional service
The installer was professional and very friendly. He called multiple times to keep me informed about what he will be doing and what he did. The hoop was installed perfectly. He was even able to improvise when my outdoor outlet did not work. The only negative (outside of their control) was that there was a longer than expected wait time to get the hoop installed because they were so busy and because of the excessive rain we had.
King Keith - Batavia, IL
★★★★★
07/08/2014
Starting installation on a Sunday on a holiday weekend!
Great guys!
250 pounds of dead weight - Menomonee Falls, WI
★★★★★
06/27/2014
Absolutely top notch!
The installer called & gave a heads up. Did the job in a professional manner. Cleaned up everything. The overall outcome was a solid installation job. Zero issues! Highly recommended!
SixFeetDeep - Tinley Park, IL
★★★★★
06/27/2014
Super fast, great work, clean
Very professional. Best experience I have had with a service company
Future HOF'er - HoffmanEstates, IL
★★★★★
06/27/2014
Great communication and clean/efficient process
Installation was handled on the agreed schedule, and the work was completed with no mess and a great result.
anon - Arlington Heights, IL
★★★★★
04/30/2014
Frank did a great job
He's very hard working, professional and fast. He even blew up the basketball!
Doug - Wheaton, IL
★★★★★
01/06/2014
Quality workmanship
Great quality work at fair to moderately high price.
Not Michael Jordan - Chicago Suburbs, IL
★★★★★
01/04/2014
Barry is a professional and does great work!
I just trusted him from the beginning and he did not let me down!
Jackhammer - Beecher, IL
★★★★★
11/05/2013
Outstanding service. Very clean and professional. Service at the level that is very hard to find now a days
Outstanding service and professionalism on a level that is hard to find now days.
The mad chef - niles, IL
★★★★★
08/22/2013
Great Installer.. on time ...
He did great job.
mukhi - West Chicago, IL
★★★★★
08/22/2013
Responsive; friendly; quality install
Barry was very professional and accommodating in scheduling the installation. The price was reasonable, and the installation (height, location) is perfect. No issues.
Daren - Evanston, IL
★★★★★
08/13/2013
Fantastic company and people!
Installer walked me through my options, took care of making everything look great. Very clean and professional.
Julian the big man - Woodstock, IL
★★★★★
07/10/2013
Great service!!
Barry at Universal has redefined personal service. I spoke with him multiple times to figure out the removal of the old hoop and installation of the new one. He even had me send him pictures of the area to help him recommend the best place to install the new hoop. The installation was flawless and I couldn't be happier with my new hoop.
Steve - buffalo grove, IL
★★★★★
07/10/2013
Exactly as advertised
Good work, very responsive and great value for the money.
Father of Three Boys - Lake Bluff, IL
★★★★★
06/19/2013
GREAT WORK! GREAT PEOPLE!
The installer was great - they did a great job installing the product and put that little extra into it. 4' hole for the base, a well built system needs a good installer - cannot recommend Universal enough.
Nic is the man - Gilberts, IL
★★★★★
06/11/2013
Great Job
Fast and quick
T - Winfield, IL
★★★★★
02/01/2013
ON TIME
They were prompt and delivered on what they promised
Big Jimbo - Northfield, IL
★★★★★
01/18/2013
Really nice guys, know what they are doing !
Professional and competent!!!
Basketball crazy family - South Barrington, IL
★★★★★
11/19/2012
Recommended to Me and I Would Recommend to You
Barry and his son were courteous, super knowledgable, answered my bazillion questions, and installed a phenomenal system really well! They also removed the old system.
J Killer Cross Over - Libertyville, IL
★★★★★
10/09/2012
On time, did a great job
Very friendly, knew exactly what they were doing.
Dave - Wheaton, IL
★★★★★
08/07/2012
Call these guys!
Wow, those guys are great. The timing of the setup was painless and they were very accommodating to our busy schedule. They even stocked the U bolt so they poured concrete and set the base before the system even arrived at my house. This cut days off the wait time. The guys that came out to do the installation were great. Perfectionists. At one point the hooped looked level to me but they were not satisfied until every bubble on their levels was perfectly between the lines. They were kind to my children and respectful of my wife. You could not ask for a better experience from a contractor doing work at your home. I would recommend Universal Service Center in a heartbeat
"Bounce Pass" - New Lenox, IL
★★★★★
07/09/2012
Great to work with. Easy to schedule. Quick installation and helpful consultation.
Great to work with. Easy to schedule. Quick installation and helpful consultation. Good, friendly communication to coordinate with the weather. Very professional.
RunkaDunk - Huntley, IL
★★★★★
06/27/2012
Best decision I made
The installation crew from Universal Service Center was absolutely great. The installers were timely, responsive, and clearly experienced in set up the ProDunk Silver system. They arrived on time to begin setting the concrete pad and did a great job of working with me on scheduling their return visit to finish the job. The were a pleasure to talk to it was very obvious that they were all about "customer satisfaction". I would highly recommend using Universal Service Center to do your install. It was money well spent..and it saved me loads of time and energy.
Joe - Plainfield, IL
★★★★★
06/18/2012
Wished I would have found them sooner!
After having 2 horrible experiences with installers contracted through sporting good stores, I found Universal Service Center online. They were a dream to work with from the beginning. Over the phone they were able to advise me on the best hoop for my home and children. Once the hoop arrived they were punctual and installed it within a couple days. We had utility issues surrounding our driveway that posed a challenge and they discussed every option with me and definitely made the extra effort to ensure it was installed in the best way to make us happy. If you are in the Chicagoland area I would definitely use them! You will not be disappointed!
Danny and Charlie's Mom - Mount Prospect, IL
★★★★★
05/25/2012
Does great work
very professional, accommodating, on time, great value for the price. Strongly recommend them
Mark - brookfield, WI
★★★★★
05/24/2012
Quick and Professional
Installer was professional, helped us choose the most suitable hoop for our needs, and installed it quickly and properly.
love my hoop - Chicago, IL
★★★★★
05/18/2012
great service and an excellent quality install. Good value too. Wish they did more than just BB hoops
installer came by on a SUNDAY to pre view install. DId the work the next week. Also helped us with a purchase decision on brand and model.
bodine the dunker - Downers Grove, IL
★★★★★
05/17/2012
No complaints. Did a great job.
They did a great job intalling at a reasonable price.
KB - Riverwoods, IL
★★★★
05/11/2012
Professional job insuring my satisfaction.
No problems, paid attention to the details
Steve - Crystal Lake, IL
★★★★★
01/26/2012
Universal Service saved the day!
A lazy installer "forgot" to install the rebar. I could have cried. I called the guys at Pro Dunk Hoops, and they immediately fed'exed another installation kit, and referred me to Universal Service Center. They came out, relocated my Hercules System and saved the day! THAT is customer service at it's finest!
Kim is very pleased - City, IL
★★★★★
09/19/2011
Easy fast and solid installation
Universal got the job done quickly and like a pro. No problems. Easy to reach and get this done.
TRP - Naperville, IL
★★★★★
08/03/2011
Great!
Professional and responsive
JZ - Park Ridge, IL
★★★★★
05/13/2011
Very professional
The crew at Universal Service Center were a father and son team. They were very punctual and did a great job communicating via e-mail. When doing the install they were all business. There was no time wasted. They left my property as clean as it was before they came. It was a pleasure to use them.
jayrat - Libertyville, IL
★★★★
08/24/2010
Barry did a great job.
Barry communicated quickly with me. He knew we were waiting for the backordered hoop, but came and did the concrete work early for us. He was neat, efficient, and did an excellent job.
Busy Mom - Oak Creek, WI
★★★★★
07/07/2010
Great customer service
Great customer service, quality of work was excellent, everything was left in a neat and clean state.
Fari the ball player - Huntley, IL
★★★★★
07/07/2010
Great installer
Our installer was efficient and very personable. Our hoop was on backorder and he consistently checked in on us every few days to see if we had received our hoop yet. He came the day after we received it and definitely knew what he was doing. Thanks!
Son is estatic - Downers Grove, IL
★★★★
05/25/2010
complete satifaction
Nice job
chaps - Glencoe, IL
★★★★★
05/17/2010
Great work, very professional
Barry and his son installed out system, very timely, professional, and did a great job.
Jon - Elmhurst, IL
★★★★★
05/15/2010
Great Service
Great communication- very professional!
Therese - Itasca, IL
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