Universal Service Center LLC
49 Reviews
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Barry Grossman
Chicago, Surrounding Suburbs and South East Wisconsin
708-273-5130 Sales@universalservicecenter.us.com universalservicecenter.us.com/quote-request
In index since June 2006 without incident
Universal Service Center specializes in the installation, removal and repair of In-Ground Basketball Systems, Swing sets, Exercise Equipment and RTA Furniture Assembly. Family owned and operated with over 20 years experience we have established ourselves as Chicago's Premier Installation and repair experts. Serving Metropolitan Chicago, Surrounding Suburbs, Southeastern Wisconsin and Northwest Indiana.
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49 Reviews

5 Stars!
Josh, W. - Glen Ellyn, IL
Definitely would use them again
Very satisfied! Jesus would let me know the day before both times he came for concrete installation and hoop installation. Very happy.
Jay, c. - Elgin, IL
5 Stars!
Eric, S. - Deerfield, IL
Great installer!
Barry and his crew did a great job. He and his crew were informative, patient and fast. They had the hoop cemented and up faster than I expected. I'd use them again in a heartbeat.
Samlawyer - Naperville, IL
Great Service and Quality
I am so glad we decided to have our basketball hoop professionally installed. They came out really fast and had the hoop installed just a few days after we received it. Installing something of this size and weight should definitely be left to the pros. It is well worth the money!
Wheaton Mom - Wheaton, IL
great professional job
team set up appointment and completed work very quickly with no mess very friendly
tj - prospect heights, IL
Worked in the rain...got the job done on time and did a great job.
Worked in the rain...got the job done on time and did a great job.
Hoops - Wheaton, IL
Great work
They definitely go the extra mile.
Kal - Plainfield, IL
I believe Jose was the installer.
Quick and easy. Very knowledgeable.
Dylan - Wheaton, IL
Very Professional
Very knowledgeable and professional
Scott - Arlington Heights, IL
Great, professional service
The installer was professional and very friendly. He called multiple times to keep me informed about what he will be doing and what he did. The hoop was installed perfectly. He was even able to improvise when my outdoor outlet did not work. The only negative (outside of their control) was that there was a longer than expected wait time to get the hoop installed because they were so busy and because of the excessive rain we had.
King Keith - Batavia, IL
Starting installation on a Sunday on a holiday weekend!
Great guys!
250 pounds of dead weight - Menomonee Falls, WI
Absolutely top notch!
The installer called & gave a heads up. Did the job in a professional manner. Cleaned up everything. The overall outcome was a solid installation job. Zero issues! Highly recommended!
SixFeetDeep - Tinley Park, IL
Super fast, great work, clean
Very professional. Best experience I have had with a service company
Future HOF'er - HoffmanEstates, IL
Great communication and clean/efficient process
Installation was handled on the agreed schedule, and the work was completed with no mess and a great result.
anon - Arlington Heights, IL
Frank did a great job
He's very hard working, professional and fast. He even blew up the basketball!
Doug - Wheaton, IL
Quality workmanship
Great quality work at fair to moderately high price.
Not Michael Jordan - Chicago Suburbs, IL
Barry is a professional and does great work!
I just trusted him from the beginning and he did not let me down!
Jackhammer - Beecher, IL
Outstanding service. Very clean and professional. Service at the level that is very hard to find now a days
Outstanding service and professionalism on a level that is hard to find now days.
The mad chef - niles, IL
Great Installer.. on time ...
He did great job.
mukhi - West Chicago, IL
Responsive; friendly; quality install
Barry was very professional and accommodating in scheduling the installation. The price was reasonable, and the installation (height, location) is perfect. No issues.
Daren - Evanston, IL
Fantastic company and people!
Installer walked me through my options, took care of making everything look great. Very clean and professional.
Julian the big man - Woodstock, IL
Great service!!
Barry at Universal has redefined personal service. I spoke with him multiple times to figure out the removal of the old hoop and installation of the new one. He even had me send him pictures of the area to help him recommend the best place to install the new hoop. The installation was flawless and I couldn't be happier with my new hoop.
Steve - buffalo grove, IL
Exactly as advertised
Good work, very responsive and great value for the money.
Father of Three Boys - Lake Bluff, IL
The installer was great - they did a great job installing the product and put that little extra into it. 4' hole for the base, a well built system needs a good installer - cannot recommend Universal enough.
Nic is the man - Gilberts, IL
Great Job
Fast and quick
T - Winfield, IL
They were prompt and delivered on what they promised
Big Jimbo - Northfield, IL
Really nice guys, know what they are doing !
Professional and competent!!!
Basketball crazy family - South Barrington, IL
Recommended to Me and I Would Recommend to You
Barry and his son were courteous, super knowledgable, answered my bazillion questions, and installed a phenomenal system really well! They also removed the old system.
J Killer Cross Over - Libertyville, IL
On time, did a great job
Very friendly, knew exactly what they were doing.
Dave - Wheaton, IL
Call these guys!
Wow, those guys are great. The timing of the setup was painless and they were very accommodating to our busy schedule. They even stocked the U bolt so they poured concrete and set the base before the system even arrived at my house. This cut days off the wait time. The guys that came out to do the installation were great. Perfectionists. At one point the hooped looked level to me but they were not satisfied until every bubble on their levels was perfectly between the lines. They were kind to my children and respectful of my wife. You could not ask for a better experience from a contractor doing work at your home. I would recommend Universal Service Center in a heartbeat
"Bounce Pass" - New Lenox, IL
Great to work with. Easy to schedule. Quick installation and helpful consultation.
Great to work with. Easy to schedule. Quick installation and helpful consultation. Good, friendly communication to coordinate with the weather. Very professional.
RunkaDunk - Huntley, IL
Best decision I made
The installation crew from Universal Service Center was absolutely great. The installers were timely, responsive, and clearly experienced in set up the ProDunk Silver system. They arrived on time to begin setting the concrete pad and did a great job of working with me on scheduling their return visit to finish the job. The were a pleasure to talk to it was very obvious that they were all about "customer satisfaction". I would highly recommend using Universal Service Center to do your install. It was money well spent..and it saved me loads of time and energy.
Joe - Plainfield, IL
Wished I would have found them sooner!
After having 2 horrible experiences with installers contracted through sporting good stores, I found Universal Service Center online. They were a dream to work with from the beginning. Over the phone they were able to advise me on the best hoop for my home and children. Once the hoop arrived they were punctual and installed it within a couple days. We had utility issues surrounding our driveway that posed a challenge and they discussed every option with me and definitely made the extra effort to ensure it was installed in the best way to make us happy. If you are in the Chicagoland area I would definitely use them! You will not be disappointed!
Danny and Charlie's Mom - Mount Prospect, IL
Does great work
very professional, accommodating, on time, great value for the price. Strongly recommend them
Mark - brookfield, WI
Quick and Professional
Installer was professional, helped us choose the most suitable hoop for our needs, and installed it quickly and properly.
love my hoop - Chicago, IL
great service and an excellent quality install. Good value too. Wish they did more than just BB hoops
installer came by on a SUNDAY to pre view install. DId the work the next week. Also helped us with a purchase decision on brand and model.
bodine the dunker - Downers Grove, IL
No complaints. Did a great job.
They did a great job intalling at a reasonable price.
KB - Riverwoods, IL
Professional job insuring my satisfaction.
No problems, paid attention to the details
Steve - Crystal Lake, IL
Universal Service saved the day!
A lazy installer "forgot" to install the rebar. I could have cried. I called the guys at Pro Dunk Hoops, and they immediately fed'exed another installation kit, and referred me to Universal Service Center. They came out, relocated my Hercules System and saved the day! THAT is customer service at it's finest!
Kim is very pleased - City, IL
Easy fast and solid installation
Universal got the job done quickly and like a pro. No problems. Easy to reach and get this done.
TRP - Naperville, IL
Professional and responsive
JZ - Park Ridge, IL
Very professional
The crew at Universal Service Center were a father and son team. They were very punctual and did a great job communicating via e-mail. When doing the install they were all business. There was no time wasted. They left my property as clean as it was before they came. It was a pleasure to use them.
jayrat - Libertyville, IL
Barry did a great job.
Barry communicated quickly with me. He knew we were waiting for the backordered hoop, but came and did the concrete work early for us. He was neat, efficient, and did an excellent job.
Busy Mom - Oak Creek, WI
Great customer service
Great customer service, quality of work was excellent, everything was left in a neat and clean state.
Fari the ball player - Huntley, IL
Great installer
Our installer was efficient and very personable. Our hoop was on backorder and he consistently checked in on us every few days to see if we had received our hoop yet. He came the day after we received it and definitely knew what he was doing. Thanks!
Son is estatic - Downers Grove, IL
complete satifaction
Nice job
chaps - Glencoe, IL
Great work, very professional
Barry and his son installed out system, very timely, professional, and did a great job.
Jon - Elmhurst, IL
Great Service
Great communication- very professional!
Therese - Itasca, IL
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