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In index since June 2006 without incident
Service Area | Chicago, Surrounding Suburbs and South East Wisconsin |
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Phone | 708-273-5130 |
Contact | Barry Grossman |
Web / Email | universalservicecenter.us.com/quote-request | Sales@universalservicecenter.us.com |
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TRP from Naperville, IL gave Universal Service Center LLC 5 out of 5 stars on 9/19/2011
Universal got the job done quickly and like a pro. No problems. Easy to reach and get this done.

Kal from Plainfield, IL gave Universal Service Center LLC 5 out of 5 stars on 9/14/2014
They definitely go the extra mile.

"Bounce Pass" from New Lenox, IL gave Universal Service Center LLC 5 out of 5 stars on 8/7/2012
Wow, those guys are great. The timing of the setup was painless and they were very accommodating to our busy schedule. They even stocked the U bolt so they poured concrete and set the base before the system even arrived at my house. This cut days off the wait time. The guys that came out to do the installation were great. Perfectionists. At one point the hooped looked level to me but they were not satisfied until every bubble on their levels was perfectly between the lines. They were kind to my children and respectful of my wife. You could not ask for a better experience from a contractor doing work at your home. I would recommend Universal Service Center in a heartbeat

JZ from Park Ridge, IL gave Universal Service Center LLC 5 out of 5 stars on 8/3/2011
Professional and responsive

Busy Mom from Oak Creek, WI gave Universal Service Center LLC 4 out of 5 stars on 8/24/2010
Barry communicated quickly with me. He knew we were waiting for the backordered hoop, but came and did the concrete work early for us. He was neat, efficient, and did an excellent job.

Dylan from Wheaton, IL gave Universal Service Center LLC 5 out of 5 stars on 8/23/2014
Quick and easy. Very knowledgeable.

mukhi from West Chicago, IL gave Universal Service Center LLC 5 out of 5 stars on 8/22/2013
He did great job.

Daren from Evanston, IL gave Universal Service Center LLC 5 out of 5 stars on 8/22/2013
Barry was very professional and accommodating in scheduling the installation. The price was reasonable, and the installation (height, location) is perfect. No issues.

Julian the big man from Woodstock, IL gave Universal Service Center LLC 5 out of 5 stars on 8/13/2013
Installer walked me through my options, took care of making everything look great. Very clean and professional.

RunkaDunk from Huntley, IL gave Universal Service Center LLC 5 out of 5 stars on 7/9/2012
Great to work with. Easy to schedule. Quick installation and helpful consultation. Good, friendly communication to coordinate with the weather. Very professional.

King Keith from Batavia, IL gave Universal Service Center LLC 4 out of 5 stars on 7/8/2014
The installer was professional and very friendly. He called multiple times to keep me informed about what he will be doing and what he did. The hoop was installed perfectly. He was even able to improvise when my outdoor outlet did not work. The only negative (outside of their control) was that there was a longer than expected wait time to get the hoop installed because they were so busy and because of the excessive rain we had.

250 pounds of dead weight from Menomonee Falls, WI gave Universal Service Center LLC 5 out of 5 stars on 7/8/2014
Great guys!

Fari the ball player from Huntley, IL gave Universal Service Center LLC 5 out of 5 stars on 7/7/2010
Great customer service, quality of work was excellent, everything was left in a neat and clean state.

Son is estatic from Downers Grove, IL gave Universal Service Center LLC 5 out of 5 stars on 7/7/2010
Our installer was efficient and very personable. Our hoop was on backorder and he consistently checked in on us every few days to see if we had received our hoop yet. He came the day after we received it and definitely knew what he was doing. Thanks!

Scott from Arlington Heights, IL gave Universal Service Center LLC 5 out of 5 stars on 7/31/2014
Very knowledgeable and professional

Jay, c. from Elgin, IL gave Universal Service Center LLC 5 out of 5 stars on 7/12/2018
Very satisfied! Jesus would let me know the day before both times he came for concrete installation and hoop installation. Very happy.

Steve from buffalo grove, IL gave Universal Service Center LLC 5 out of 5 stars on 7/10/2013
Barry at Universal has redefined personal service. I spoke with him multiple times to figure out the removal of the old hoop and installation of the new one. He even had me send him pictures of the area to help him recommend the best place to install the new hoop. The installation was flawless and I couldn't be happier with my new hoop.

Father of Three Boys from Lake Bluff, IL gave Universal Service Center LLC 5 out of 5 stars on 7/10/2013
Good work, very responsive and great value for the money.

SixFeetDeep from Tinley Park, IL gave Universal Service Center LLC 5 out of 5 stars on 6/27/2014
The installer called & gave a heads up. Did the job in a professional manner. Cleaned up everything. The overall outcome was a solid installation job. Zero issues! Highly recommended!

Future HOF'er from HoffmanEstates, IL gave Universal Service Center LLC 5 out of 5 stars on 6/27/2014
Very professional. Best experience I have had with a service company

anon from Arlington Heights, IL gave Universal Service Center LLC 5 out of 5 stars on 6/27/2014
Installation was handled on the agreed schedule, and the work was completed with no mess and a great result.

Joe from Plainfield, IL gave Universal Service Center LLC 5 out of 5 stars on 6/27/2012
The installation crew from Universal Service Center was absolutely great. The installers were timely, responsive, and clearly experienced in set up the ProDunk Silver system. They arrived on time to begin setting the concrete pad and did a great job of working with me on scheduling their return visit to finish the job. The were a pleasure to talk to it was very obvious that they were all about "customer satisfaction". I would highly recommend using Universal Service Center to do your install. It was money well spent..and it saved me loads of time and energy.

Nic is the man from Gilberts, IL gave Universal Service Center LLC 5 out of 5 stars on 6/19/2013
The installer was great - they did a great job installing the product and put that little extra into it. 4' hole for the base, a well built system needs a good installer - cannot recommend Universal enough.

Danny and Charlie's Mom from Mount Prospect, IL gave Universal Service Center LLC 5 out of 5 stars on 6/18/2012
After having 2 horrible experiences with installers contracted through sporting good stores, I found Universal Service Center online. They were a dream to work with from the beginning. Over the phone they were able to advise me on the best hoop for my home and children. Once the hoop arrived they were punctual and installed it within a couple days. We had utility issues surrounding our driveway that posed a challenge and they discussed every option with me and definitely made the extra effort to ensure it was installed in the best way to make us happy. If you are in the Chicagoland area I would definitely use them! You will not be disappointed!

Wheaton Mom from Wheaton, IL gave Universal Service Center LLC 5 out of 5 stars on 6/17/2015
I am so glad we decided to have our basketball hoop professionally installed. They came out really fast and had the hoop installed just a few days after we received it. Installing something of this size and weight should definitely be left to the pros. It is well worth the money!

tj from prospect heights, IL gave Universal Service Center LLC 5 out of 5 stars on 6/16/2015
team set up appointment and completed work very quickly with no mess very friendly

T from Winfield, IL gave Universal Service Center LLC 5 out of 5 stars on 6/11/2013
Fast and quick

Eric, S. from Deerfield, IL gave Universal Service Center LLC 5 out of 5 stars on 6/1/2018

Mark from brookfield, WI gave Universal Service Center LLC 5 out of 5 stars on 5/25/2012
very professional, accommodating, on time, great value for the price. Strongly recommend them

chaps from Glencoe, IL gave Universal Service Center LLC 4 out of 5 stars on 5/25/2010
Nice job

love my hoop from Chicago, IL gave Universal Service Center LLC 5 out of 5 stars on 5/24/2012
Installer was professional, helped us choose the most suitable hoop for our needs, and installed it quickly and properly.

bodine the dunker from Downers Grove, IL gave Universal Service Center LLC 5 out of 5 stars on 5/18/2012
installer came by on a SUNDAY to pre view install. DId the work the next week. Also helped us with a purchase decision on brand and model.

KB from Riverwoods, IL gave Universal Service Center LLC 5 out of 5 stars on 5/17/2012
They did a great job intalling at a reasonable price.

Jon from Elmhurst, IL gave Universal Service Center LLC 5 out of 5 stars on 5/17/2010
Barry and his son installed out system, very timely, professional, and did a great job.

Therese from Itasca, IL gave Universal Service Center LLC 5 out of 5 stars on 5/15/2010
Great communication- very professional!

jayrat from Libertyville, IL gave Universal Service Center LLC 5 out of 5 stars on 5/13/2011
The crew at Universal Service Center were a father and son team. They were very punctual and did a great job communicating via e-mail. When doing the install they were all business. There was no time wasted. They left my property as clean as it was before they came. It was a pleasure to use them.

Steve from Crystal Lake, IL gave Universal Service Center LLC 4 out of 5 stars on 5/11/2012
No problems, paid attention to the details

Doug from Wheaton, IL gave Universal Service Center LLC 5 out of 5 stars on 4/30/2014
He's very hard working, professional and fast. He even blew up the basketball!

Josh, W. from Glen Ellyn, IL gave Universal Service Center LLC 5 out of 5 stars on 2/14/2020

Big Jimbo from Northfield, IL gave Universal Service Center LLC 5 out of 5 stars on 2/1/2013
They were prompt and delivered on what they promised

The mad chef from niles, IL gave Universal Service Center LLC 5 out of 5 stars on 11/5/2013
Outstanding service and professionalism on a level that is hard to find now days.

J Killer Cross Over from Libertyville, IL gave Universal Service Center LLC 5 out of 5 stars on 11/19/2012
Barry and his son were courteous, super knowledgable, answered my bazillion questions, and installed a phenomenal system really well! They also removed the old system.

Samlawyer from Naperville, IL gave Universal Service Center LLC 5 out of 5 stars on 10/9/2015
Barry and his crew did a great job. He and his crew were informative, patient and fast. They had the hoop cemented and up faster than I expected. I'd use them again in a heartbeat.

Dave from Wheaton, IL gave Universal Service Center LLC 5 out of 5 stars on 10/9/2012
Very friendly, knew exactly what they were doing.

Hoops from Wheaton, IL gave Universal Service Center LLC 5 out of 5 stars on 10/8/2014
Worked in the rain...got the job done on time and did a great job.

Not Michael Jordan from Chicago Suburbs, IL gave Universal Service Center LLC 5 out of 5 stars on 1/6/2014
Great quality work at fair to moderately high price.

Jackhammer from Beecher, IL gave Universal Service Center LLC 5 out of 5 stars on 1/4/2014
I just trusted him from the beginning and he did not let me down!

Kim is very pleased from City, IL gave Universal Service Center LLC 5 out of 5 stars on 1/26/2012
A lazy installer "forgot" to install the rebar. I could have cried. I called the guys at Pro Dunk Hoops, and they immediately fed'exed another installation kit, and referred me to Universal Service Center. They came out, relocated my Hercules System and saved the day! THAT is customer service at it's finest!

Basketball crazy family from South Barrington, IL gave Universal Service Center LLC 5 out of 5 stars on 1/18/2013
Professional and competent!!!