Wisconsin Basketball Goal Installers

Universal got the job done quickly and like a pro. No problems. Easy to reach and get this done.

They definitely go the extra mile.

Wow, those guys are great. The timing of the setup was painless and they were very accommodating to our busy schedule. They even stocked the U bolt so they poured concrete and set the base before the system even arrived at my house. This cut days off the wait time. The guys that came out to do the installation were great. Perfectionists. At one point the hooped looked level to me but they were not satisfied until every bubble on their levels was perfectly between the lines. They were kind to my children and respectful of my wife. You could not ask for a better experience from a contractor doing work at your home. I would recommend Universal Service Center in a heartbeat

Professional and responsive

Barry communicated quickly with me. He knew we were waiting for the backordered hoop, but came and did the concrete work early for us. He was neat, efficient, and did an excellent job.

Quick and easy. Very knowledgeable.

He did great job.

Barry was very professional and accommodating in scheduling the installation. The price was reasonable, and the installation (height, location) is perfect. No issues.

Installer walked me through my options, took care of making everything look great. Very clean and professional.

Great to work with. Easy to schedule. Quick installation and helpful consultation. Good, friendly communication to coordinate with the weather. Very professional.

The installer was professional and very friendly. He called multiple times to keep me informed about what he will be doing and what he did. The hoop was installed perfectly. He was even able to improvise when my outdoor outlet did not work. The only negative (outside of their control) was that there was a longer than expected wait time to get the hoop installed because they were so busy and because of the excessive rain we had.

Great guys!

Great customer service, quality of work was excellent, everything was left in a neat and clean state.

Our installer was efficient and very personable. Our hoop was on backorder and he consistently checked in on us every few days to see if we had received our hoop yet. He came the day after we received it and definitely knew what he was doing. Thanks!

Very knowledgeable and professional

Barry at Universal has redefined personal service. I spoke with him multiple times to figure out the removal of the old hoop and installation of the new one. He even had me send him pictures of the area to help him recommend the best place to install the new hoop. The installation was flawless and I couldn't be happier with my new hoop.

Good work, very responsive and great value for the money.

The installer called & gave a heads up. Did the job in a professional manner. Cleaned up everything. The overall outcome was a solid installation job. Zero issues! Highly recommended!

Very professional. Best experience I have had with a service company

Installation was handled on the agreed schedule, and the work was completed with no mess and a great result.

The installation crew from Universal Service Center was absolutely great. The installers were timely, responsive, and clearly experienced in set up the ProDunk Silver system. They arrived on time to begin setting the concrete pad and did a great job of working with me on scheduling their return visit to finish the job. The were a pleasure to talk to it was very obvious that they were all about "customer satisfaction". I would highly recommend using Universal Service Center to do your install. It was money well spent..and it saved me loads of time and energy.

The installer was great - they did a great job installing the product and put that little extra into it. 4' hole for the base, a well built system needs a good installer - cannot recommend Universal enough.

After having 2 horrible experiences with installers contracted through sporting good stores, I found Universal Service Center online. They were a dream to work with from the beginning. Over the phone they were able to advise me on the best hoop for my home and children. Once the hoop arrived they were punctual and installed it within a couple days. We had utility issues surrounding our driveway that posed a challenge and they discussed every option with me and definitely made the extra effort to ensure it was installed in the best way to make us happy. If you are in the Chicagoland area I would definitely use them! You will not be disappointed!

I am so glad we decided to have our basketball hoop professionally installed. They came out really fast and had the hoop installed just a few days after we received it. Installing something of this size and weight should definitely be left to the pros. It is well worth the money!

team set up appointment and completed work very quickly with no mess very friendly

Fast and quick

very professional, accommodating, on time, great value for the price. Strongly recommend them

Nice job

Installer was professional, helped us choose the most suitable hoop for our needs, and installed it quickly and properly.

installer came by on a SUNDAY to pre view install. DId the work the next week. Also helped us with a purchase decision on brand and model.

They did a great job intalling at a reasonable price.

Barry and his son installed out system, very timely, professional, and did a great job.

Great communication- very professional!

The crew at Universal Service Center were a father and son team. They were very punctual and did a great job communicating via e-mail. When doing the install they were all business. There was no time wasted. They left my property as clean as it was before they came. It was a pleasure to use them.

No problems, paid attention to the details

He's very hard working, professional and fast. He even blew up the basketball!

They were prompt and delivered on what they promised

Outstanding service and professionalism on a level that is hard to find now days.

Barry and his son were courteous, super knowledgable, answered my bazillion questions, and installed a phenomenal system really well! They also removed the old system.

Barry and his crew did a great job. He and his crew were informative, patient and fast. They had the hoop cemented and up faster than I expected. I'd use them again in a heartbeat.

Very friendly, knew exactly what they were doing.

Worked in the rain...got the job done on time and did a great job.

Great quality work at fair to moderately high price.

I just trusted him from the beginning and he did not let me down!

A lazy installer "forgot" to install the rebar. I could have cried. I called the guys at Pro Dunk Hoops, and they immediately fed'exed another installation kit, and referred me to Universal Service Center. They came out, relocated my Hercules System and saved the day! THAT is customer service at it's finest!

Professional and competent!!!

Great communication and follows up when needed. On the day of the install, their concrete mixer machince broke. Instead of rescheduling, they completed the job manually. More work for them, but very professional to get the job done as promised. The hoop is perfectly installed. They will be painting our court lines soon, so we're looking forward to that.

Ryan is a great guy, easy to work with. Made the installation look so much easier than it really is.

They did a great job with installation and answered every question I had after the fact with very prompt return calls. They even offered to come out and check when I had a small squeak (easily fixed by WD40 by the way).

They came and did a great job, everything looks great and I have peace of mind the hoop is installed correctly!

Easy to work with, friendly.

Had a little trouble getting scheduled, but the work that they did was outstanding, and a great value.

Very professional

Tony is simply the best! He was extremely accommodating and worked with my schedule and time line. His company installed my Roof King Gold garage mount system in the freezing cold of a Chicago winter... WOW! I needed it installed before February 14th, on a weekday, while my son was at school. As this was to be a surprise Valentine's day gift for him; Tony made it happen. He and his partner.were courteous, knowledgeable and very professional. Tony actually had to scrape snow and ice off of the installation area. He and his partner worked diligently and I never heard them have a single complaint. He came prepared, with all of the tools that he needed along with a cool lift system to help lift and hold our roof mount hoop system in place while he installed it. I saw him taking laser measurement, which gave me further confirmation that he knew exactly what he was doing. Tony and the crew of Slam Dunk Installers will get the job done... at your convenience... rain, shine and yes, even in the winter and snow. Tony did a fantastic job, the system looks great. My son was totally surprised; he loves his hoop and he and his friends have used it everyday since it was installed. Bottom line, forget the rest, Tony and his team are simply the best.