Guides
Frequently Asked Questions
Installation
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Do you offer installation?
Learn about the installtion process, browse tips and find an installer in your area -
Where can I find a professional installer?
Use our directory of basketball goal installers / assembly professionals and find somebody in your area -
When should I call to schedule installation?
Some guidelines to follow when having your basketball goal installed -
How much does installation cost?
Determine what your installation costs are going to be before diving in -
How long does installation take?
Get a firm grasp on how long it will be before you are doing your 360 degree dunk -
How long should I wait before playing on my basketball system?
A good guide on how long the concrete will need to sit before curing -
Can I really install one of your basketball systems?
Learn what's involved in doing the installation yourself including tools you'll need and more -
Are your installation instructions available online?
Download, view and print instructions for all of our basketball systems before buying -
What exactly is extension, overhang and a safe play area?
Demistify industry jargon like overhang, extension arm length and safe play area and learn what it's for -
How much space is required for installation?
Determine if your space is big enough to fit one of our basketball goals -
How far should I set the system off of the driveway?
A good guide to help you place the pier in relation to playing area -
Is the pier kit included with Pro Dunk and Hercules models?
Figure out all of the materials and tools you'll need to successfully finish your installation -
How deep do I have to dig the hole?
Figure out how large you hole will have to be including depth, width and shape -
Should I form up my pier?
Determine if it's necessary to form up your pier when pouring conrete -
Can I make my own pier kit?
Learn what it takes to make your own pier if your going to doing a custom installation -
What are the pier kit dimensions?
Diagrams to help you determine the size, shape and hole pattern of the different pier kits -
What are the basketball court dimensions?
Learn how to layout your basketball court with diagrams showing measurements and dimensions
Shipping
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What carrier will be delivering my basketball system?
Learn about LTL freight and why our systems are not shipped through standard carriers like FedEx or UPS -
Do you offer expedite shipping service?
Discover how to get your shipment as fast as possible -
When can I expect my order?
Use this tool to help plan when you can start installing your new basketball goal -
How do I track my shipment?
Discover how to track your shipment using the carriers online tools -
How does scheduled delivery work?
Use this tool to help plan when you can start installing your new basketball goal -
Is a signature required for delivery?
Learn what you need to know in order to accept your shipment without hassle -
How many boxes/pallets will there be in my shipment?
Be prepared for how your shipment will arrive so you can spot missing pieces -
Do you ship outside of the contiguous United States (Alaska, Hawaii)
Determine if we can ship to you and if there will be extra charges -
Do you ship internationally?
Learn what's involved with international shipment including customs and shipping costs -
How can I move the basketball system once delivered?
Learn the best way to break-down your shipment so it can be easily moved once delivered -
What if shipment is damaged?
Determine if you're protected, if you should refuse the shipment and how to get replacement parts -
Is the shipment covered by insurance?
Learn about the indurance included with each shipment and how to make sure you're covered
Shipping
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What size backboard should I choose?
Simple guidelines to help you choose the right sized backboard for your basketball court -
What are the differences between an acrylic and tempered glass backboard?
Determine if tempered glass or acrylic will be the beter material for your basketball goal backboard -
What is the warranty?
Determine what the warranty is for different products and learn about the Rust Armor extended warranty -
Will I receive padding with my system?
Determine which systems come with backboard, pole and gusset padding -
What kind of weather conditions is the system designed to handle (cover, take down, corrosion)
A durable powder-coat finish and optional Rust Armor package prepare the system for mother nature -
What are the advantages of in-ground systems over portable hoops?
Discover the advantages of a semi-permanent in-ground basketball system
Other
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Where can I go to see one of your basketball systems?
Find one of our basketball systems near by so you try them out for yourself -
How long have you been in business?
Learn about our family owned and opered business that has over 10,000 systems all over the nation